Product and Solutions
Drive productivity with Sangoma Apps
No complex coding required – our pre-built applications are designed to seamlessly plug directly into your current ecosystem, allowing you to leverage SMS, email, voice, and more to improve customer engagement and operational efficiency.
Plug-and-play apps
Ready to use out of the box with an easy setup and deployment
Accessible via any smartphone
Make it yours with customized branding and logos
Easy SMS and email interactions
Productivity apps for streamlined communication
Appointment Suite
Easily manage appointments with the Sangoma Appointment Suite. Enable your customers to book appointments directly, reducing no-shows while keeping them informed with instant notifications and SMS appointment reminders. The app integrates with Google Calendar, Outlook, and Apple iCal for enhanced functionality.
Use Cases:
- Barber shops
- Home services
- Health and wellness practices
- Salons
- Real estate
- Professional services
Call Flow
Experience effortless customer communication with Call Flow’s Interactive Voice Response (IVR) system. Choose a local area code for your IVR number and customize it with text-to-speech prompts, audio uploads, and transcription capabilities, all while automating tasks like call verification and customer service.
Use Cases:
- Create inbound information paths that you can configure and update via a simple no-code / low-code drag and drop interface.
Curbside
Curbside is your solution to streamlined, convenient, and safe customer service experiences. With the Curbside app, businesses can use SMS text and email-based communications for online ordering and curbside pickup services.
Use Cases:
- Take out food and restaurants
- Hair salons
- Dentist offices
- Schools and daycares
Phone Monitor
Keep an eye on the status of physical phones and softphone clients in your network with Phone Monitor. Send real-time alerts and notifications for IT teams to quickly identify and prevent disruptions caused by outages and network issues, ensuring continuous business operations. Export daily reports and summary snapshots to maintain easy visibility into your phone network.
Use Cases:
- Field services
- Retail stores
- Schools
- Health and wellness
- Real estate
Send
Reach your customers with Sangoma Send, the email and SMS broadcasting app designed to get your message out fast. Launch marketing campaigns and drive brand engagement with mass notifications via text and/or email, while tracking receipt acknowledgment and viewing sent history reports. Stay compliant with regulations using built-in opt-in and opt-out features.
Use Cases:
- Business closures
- Weather delays
- Bill reminders
- Marketing
- Event updates and reminders
Urgent Notify
The Urgent Notify app provides instant alerts when someone on your network dials 911 or any other defined number from a Sangoma-connected phone or softphone. The app allows you to create multiple configurations to monitor dialed numbers from selected locations and send notifications to a designated response team via text and email. Ensure your response team is always informed and ready to act with immediate event-based notifications.
Use Cases:
- Security threats and lockdowns
- Emergency response
- Activating severe weather response teams
- Activating emergency response plans
- Reporting criminal or suspicious activity
- Fires and evacuations
Ready for a better business communications platform? Let’s talk!
Find flexible and tailored plans so you never pay more than you need to, whatever the size of your business.
