On-prem communications platform
Take control with on-prem UC, powered by Switchvox
The best value in unified communications, our on-premises system is a fully-featured VoIP phone system at one price, giving administrators complete control over updates and integrations.

On-prem UC at a glance
Web-based interface
Mobile and desktop collaboration
Reporting & analytics
24/7 support
How on-prem systems work
An on-premises phone system hosts all hardware and software within your organization’s premises, providing maximum administrative control over your unified communications system. Over time, this setup results in significant cost savings compared to cloud or hybrid solutions, as it allows you to reuse current desktop phones and hardware.

Features
What you can do with on-premises phone systems
Departmental contact center
Better equip your agents and increase agent productivity with comprehensive contact center features including:
- Call recording
- Monitor, whisper, and barge
- Hot Desking
- Queue Management Switchboard
- Custom music / Message On Hold (MOH)
- Enhanced CallerID
- Presence management
- IVR

Call control
Whether you use your existing on-premises equipment or opt for Sangoma’s phones and hardware, you can effortlessly manage your calls with our versatile call control features:
- Paging and group paging
- Flexible call routing
- Call, transfer, park, and intercom
- Ring groups

Voicemail, messaging and collaboration
Voicemail and messaging play a crucial role in your business’s communication. Our on-prem system provides voicemail-to-email, SMS, and instant messaging features.
Our on-prem Unified Communications solution comes with collaboration features such as unlimited conference calling, video conferencing, and integration with Microsoft Teams.

Advanced contact center
Deploy in a virtual environment using the power, scalability, and disaster recovery tools available with Hyper-V or VMware. Virtualization eliminates the need for a dedicated PBX server appliance and provides a phone system that is able to meet the needs of an enterprise at a fraction of the cost.

Your deployment, your way

Pure cloud UCaaS
Featuring multi-tenant configuration and robust security, our cloud UCaaS maximizes business collaboration while minimizing costs.

Hybrid UCaaS
Experience the best of both worlds with Hybrid UCaaS, combining cloud remote access and local survivability for unmatched reliability in business communications.
Ready for a better business communications platform? Let’s talk!
Find flexible and tailored plans so you never pay more than you need to, whatever the size of your business.
