Sangoma Ranks Number One in Unified Communications Satisfaction Report

Eastern Management Group Survey recognizes Sangoma as Number One in Customer Satisfaction for the third year
MARKHAM, ONTARIO – July 6, 2022 – Sangoma Technologies Corporation (“Sangoma”) (TSXV: STC), Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG), a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes today announced that they have been ranked number one in Customer Satisfaction by the Eastern Management Group for the 3rd straight year. The Eastern Management Group surveyed more than 5,000 IT managers who are currently using UC systems for the report. IT managers reported on a range of experiences, which included evaluations of 44 Premises and Hosted UC companies, including 3CX, 8×8, RingCentral, Avaya, and Cisco. The Eastern Management survey categories are Product, Vendor Experience, and Customer Delight.- Product Measurements: Technology & Product, Reliability and Management Tools
- Vendor Experience Measurements: Purchase Experience, Installation, Support, and Contact Center Experience
- Customer Delight Measurements: Value, Overall Satisfaction, and Recommend to a Friend