Robocall Mitigation Law Goes into Effect June 2021: Are You Ready?


Catching Robocallers
It has been challenging to catch illegal robocallers because phone calls traverse multiple carriers, and terminating carriers can only see the last carrier that handed them the call and cannot validate its origin. So, the FCC has established the STIR/SHAKEN standards, which use digital certificates from the carriers to assure call recipients that a caller ID has not been altered. In December of 2019, the TRACED Act was passed, which mandates that all carriers implement STIR/SHAKEN call authentication measures and robocall mitigation measures, by June 2021. In a separate upcoming blog post, we will provide a robust explanation of this system, and how we can help you become compliant.How can VoIP Innovations help you with Robocall Mitigation?
The first major step towards preventing robocalls won’t be required until June 2021, but you can help protect your customers now with VoIP Innovation’s robocall mitigation solution. It is a simple to integrate service, which combines behavioral analytics, caller authentication, and verification. Our service is part of our CNAM API, which makes it very easy and simple for service providers to implement without requiring a business to switch VoIP providers. It is also available at no extra charge to customers using our existing CNAM services. Key Features Include:- Fraud Detection: Detection of high volume robocalling, spoofing, and spam call activity
- Subscriber Notification: Caller ID Name override to warn subscribers of suspicious calls
- Call Blocking Support: Accurate identification enabling you to block fraudulent phone calls as per the TRACED Act (2019)
- Business Number Verification: Register legitimate business numbers to prevent unintentional call blocking
- Caller ID Name Service: Easy integration of Caller ID name lookup service, including robocall mitigation with CNAM override. You can also choose to keep the original caller ID if you want too.