The Risks of Sticking with Unsupported On-Premises PBX Systems and Why Switching to Sangoma’s Switchvox is Essential Now

 

You’ve found yourself in a tough spot – change is not just coming; it’s here. NEC has announced its departure from the on-premises PBX market, shifting its focus towards cloud-based solutions. So where does that leave you?

Whether due to regulatory compliance, data security concerns, or simply the massive overhaul required, the cloud is not a one-size-fits-all solution. The end result? Companies relying on NEC’s on-premises systems must navigate the complexities of a market in transition without falling behind or, worse, getting stranded.

Sticking with an unsupported on-premises PBX system is a gamble that no business can afford to take—not in today’s fast-evolving technological landscape. Transitioning to Sangoma’s Switchvox is the one-two punch you need to leave NEC. It offers not just a safer bet but a smarter one, enhancing your communications capabilities while keeping you firmly in control of your data and systems.

Understanding the Landscape

As NEC winds down its on-premises operations, it’s crucial to grasp what this means for businesses stuck in this outdated framework:

  • No Future Support: The cessation of support means no more updates or troubleshooting help from NEC
  • Stagnant Technology: Expect no new features or improvements; what you have now is what you’re stuck with
  • Complicated Costs: NEC’s licensing model—complex and often costly—will only become more burdensome
  • Scalability Stumbles: Expansion isn’t just difficult; it often requires significant additional investment in hardware and licenses
  • Rising Costs: Overall, the total cost of ownership is climbing, driven by maintenance fees and the need to potentially pay premiums for dwindling hardware parts
The Imminent Risks

Operating on unsupported on-premises systems isn’t just inconvenient—it’s fraught with risks:

  • Security Vulnerabilities: Without regular updates, systems are vulnerable to new threats, leaving business data and operations at risk
  • Compliance Challenges: Falling out of compliance with industry standards could mean fines or worse, operational shutdowns
  • Operational Inefficiencies: Expect more frequent breakdowns and longer downtimes, with diminishing resources for fixes
  • Cost Inefficiencies: The hidden costs of maintaining aging technology will invariably lead to higher operational expenses and lost business opportunities
Why Act Now?

The clock isn’t just ticking; it’s running out. The availability of compatible parts and knowledgeable technicians is dwindling rapidly. Holding off on making a decision can hamper your operational efficiency and leave you lagging behind competitors who adapt more swiftly to technological advancements. It’s about being proactive, not reactive—planning your transition now, rather than scrambling when disaster strikes.

Sangoma’s Switchvox: A Seamless Solution

Here’s why Sangoma’s Switchvox system stands out as the ideal replacement:

  • Robust On-Premises Solution: Perfect for businesses not ready to migrate to the cloud, offering stability and control
  • Comprehensive Features: Unlike NEC, every Switchvox user accesses a full suite of features without extra charges
  • User-Friendly: The system is designed for ease of use, ensuring you don’t need IT experts to manage daily operations
  • Flexible Deployment: Choose between on-premises or virtual setups, whichever fits your business model
  • Transparent Pricing: With Switchvox, what you see is what you get. No hidden fees, no extra licensing costs
  • Scalability: As your business grows, Switchvox scales with you effortlessly, without the need for additional expensive licenses or hardware

Planning Your Transition

Moving to a new system sounds daunting, but it doesn’t have to be:

  1. Evaluate Your Needs: Take stock of what your current system provides and what your needs are moving forward.
  2. Set a Timeline: Plan the transition with clear milestones and minimal disruption to operations.
  3. Use Available Resources: Sangoma offers extensive support to ensure your switch is as smooth as possible.

Secure and Enhance Your Communications with Sangoma’s Switchvox
Don’t wait for the inevitable system failure to decide. Take action now, and step confidently into a future where your communications infrastructure is secure, scalable, and supported.

Ready to make the switch? Learn more about how Sangoma’s Switchvox can transform your business communications today.