An on-premises UC system is ideal for organizations like county or local governments, businesses with high security needs, or those requiring SIP trunking integration. It’s also the best choice for businesses that need full control over their communications, strict security compliance, reliable offline operations, or have existing infrastructure and dedicated IT resources to manage and maintain the system.

Yes, an on-premises system can support remote work by using VPNs, remote desktop tools, or integration with cloud-based services. Additionally, desktop and mobile softphones can be used to provide employees with the flexibility to make and receive calls from virtually anywhere. However, supporting remote work with an on-prem system requires more effort and resources compared to cloud or hybrid UCaaS models.

Switchvox operates as an on-premises VoIP phone system where both the hardware and software are installed and maintained within the organization’s facilities. The system includes a dedicated server appliance or can be deployed in a virtualized environment using platforms like VMware or Hyper-V. This on-site hosting provides businesses with direct oversight and control over their communication infrastructure.

Yes, Switchvox is designed to meet the needs of small and medium-sized businesses (SMBs). It offers a comprehensive suite of features, flexible deployment options, and a simplified pricing model, making it an ideal choice for SMBs seeking a robust and cost-effective communication solution.

Yes, you can easily switch to a hybrid or cloud UCaaS solution later. The Sangoma team will work closely with you to ensure a smooth and seamless transition, providing migration tools and expert support to help you move from your on-premises setup. Whether you’re looking for a gradual or full migration, we’ll tailor the process to fit your specific needs and ensure minimal disruption to your business operations.