AI-powered unified communications

We’re helping businesses across industries work better, speed up operations, simplify workflows, and keep customers happy with Sangoma AI.

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AI that accelerates
your business

From conversational IVR and chatbots to AI transcription and the @ASKSangoma knowledge bot, our solutions transform industries like healthcare, retail, manufacturing, education, and hospitality.

Integrated across Cloud, Hybrid, and On-Prem systems, we make AI simple, powerful, and impactful for your business.

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AI that works for you
built for every industry

Education

Better alerts, safer campuses.

Secure communication across campus with AI-powered features that keep everyone safe and connected.

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Healthcare

Give your patients the best care.

Automate appointments, prescription management, telehealth, and make voice-based navigation easy.

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Hospitality

Exceed guest expectations.

Whether it’s booking, amenities, or service requests, conversational IVR and chatbots can handle it all.

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MANUFACTURING

Improve production times.

Get real-time inventory monitoring, hands-free inspections, and better multilingual communication tools.

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Retail

Drive sales.

AI chatbots take care of customer inquiries, check order updates, and more, leaving your staff more time to talk with customers face-to-face.

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Restaurants

Delight your diners.

AI chatbots take orders, provide menu info, and handle inquiries—letting your staff focus on service.

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Solving real-world problems with AI

Faster interactions

Conversational IVR answers common questions immediately. Callers wait less, agents handle fewer basic requests, and issues move to resolution faster.

Useful transcripts and insights

Sangoma Scribe provides accurate transcripts and sentiment cues, helping teams respond more effectively and improve customer experiences.

Task automation

AI Assist prepares clean, ready-to-send messages and quick replies, reducing back-and-forth and speeding up resolutions for customers.

Smarter CX® starts here

Keep your customers happy with the help of Sangoma CX® AI Assist. Support your agents in real time, suggesting replies, improving drafts, and adjusting tone across digital channels like SMS, WhatsApp, and email.

AI-composed replies

Save time with smart, pre-written response suggestions

Switch between friendly or formal tone

Easily adjust the tone of your message to match any audience

Expand, shorten, or simplify messages

Quickly adjust message length or clarity to suit any audience

Fix grammar + spelling

Eliminate errors for clear, professional communication

Dive into Sangoma AI features

Conversational IVR

Enhance conversational IVR

ASK SANGOMA

Your AI-powered knowledge bot for quicker support

AI TRANSCRIPTION

Sangoma AI-scribe

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CONTACT US

Save time. Work smarter.

Sangoma AI takes care of the busy work, so your team can focus on what matters. Let us show you how to turn AI insights into better efficiency and satisfaction for both customers and employees.

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Not sure how we can help your business?

Built for your industry’s unique needs

Solutions Built for Your Industry’s Unique Needs

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Join us in building the future of communications

AI-powered unified communications

AI that accelerates
your business

AI-Receptionist