Communications platform
Take control with on-prem UC
The best value in unified communications, our on-premises system is a fully-featured VoIP phone system at one price, giving administrators complete control over updates and integrations.
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On-prem UC at a glance
Web-based interface
Mobile and desktop collaboration
Reporting & analytics
24/7 support
How on-prem systems work
Our on-premises phone system (previously known as Switchvox) hosts all hardware and software within your organization’s premises, providing maximum administrative control over your unified communications system. Over time, this setup results in significant cost savings compared to cloud or hybrid solutions, as it allows you to reuse current desktop phones and hardware.
Features
What you can do with on-premises phone systems
Departmental contact center
Better equip your agents and increase agent productivity with comprehensive contact center features including:
- Call recording
- Custom music / Message On Hold (MOH)
- Enhanced CallerID
- Hot Desking
- IVR
- Monitor, whisper, and barge
- Presence management
- Queue Management Switchboard
Call control
When you use Sangoma's phones and hardware, you can effortlessly manage your calls with our versatile call control features:
- Call, transfer, park, and intercom
- Flexible call routing
- Paging and group paging
- Ring groups
Voicemail and SMS
Voicemail and messaging play a crucial role in your business's communication. Our on-prem system provides voicemail-to-email, and SMS features.
Collaboration
On-prem UC makes collaboration a breeze with FaxStation, unlimited conference calling, video conferencing, and integrations with Salesforce and Microsoft Teams.
Go virtual
Deploy in a virtual environment using the power, scalability, and disaster recovery tools available with Hyper-V or VMware. Virtualization eliminates the need for a dedicated PBX server appliance and provides a phone system that is able to meet the needs of any customer at a fraction of the cost.
We've got you covered for all of your business needs.
Discover our fully-integrated services from communications to managed solutions.
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Your deployment, your way
Pure cloud UCaaS
Featuring multi-tenant configuration and robust security, our cloud UCaaS maximizes business collaboration while minimizing costs.
Hybrid UCaaS
Experience the best of both worlds with Hybrid UCaaS, combining cloud remote access and local survivability for unmatched reliability in business communications.
