Communications platform

Take control with on-prem UC

The best value in unified communications, our on-premises system is a fully-featured VoIP phone system at one price, giving administrators complete control over updates and integrations.

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Communications Platform

On-prem UC at a glance

Web-based interface

Mobile and desktop collaboration

Reporting & analytics

24/7 support

How on-prem systems work

Our on-premises phone system (previously known as Switchvox) hosts all hardware and software within your organization’s premises, providing maximum administrative control over your unified communications system. Over time, this setup results in significant cost savings compared to cloud or hybrid solutions, as it allows you to reuse current desktop phones and hardware.

How on-prem works

Features

What you can do with on-premises phone systems

Departmental contact center

Departmental contact center

Better equip your agents and increase agent productivity with comprehensive contact center features including:

  • Call recording
  • Custom music / Message On Hold (MOH)
  • Enhanced CallerID
  • Hot Desking
  • IVR
  • Monitor, whisper, and barge
  • Presence management
  • Queue Management Switchboard
Call control

Call control

When you use Sangoma's phones and hardware, you can effortlessly manage your calls with our versatile call control features:

  • Call, transfer, park, and intercom
  • Flexible call routing
  • Paging and group paging
  • Ring groups
Explore our compatible hardware
Voicemail and SMS

Voicemail and SMS

Voicemail and messaging play a crucial role in your business's communication. Our on-prem system provides voicemail-to-email, and SMS features.

Collaboration

Collaboration

On-prem UC makes collaboration a breeze with FaxStation, unlimited conference calling, video conferencing, and integrations with Salesforce and Microsoft Teams.

Go virtual

Go virtual

Deploy in a virtual environment using the power, scalability, and disaster recovery tools available with Hyper-V or VMware. Virtualization eliminates the need for a dedicated PBX server appliance and provides a phone system that is able to meet the needs of any customer at a fraction of the cost.

We've got you covered for all of your business needs.

Discover our fully-integrated services from communications to managed solutions.

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