Communications platform
Pure cloud, pure efficiency
Our intuitive cloud UCaaS blends voice, video, messaging, and call center functionality into a single platform, boosting productivity and streamlining operations at a fraction of the cost.
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Cloud UC at a glance
Intuitive interface
End-to-end management
24/7 support
High-level security
99.999% uptime
How cloud unified communications works
Our pure cloud UCaaS is your all-in-one solution for business communication needs, offering enterprise-grade telephony features at an affordable price. Perfect for small to midsize businesses, it supports both singular locations and multi-tenant configurations, ensuring mobility and scalability as your business grows. Stay connected on the go with industry-leading mobile and desktop clients offering instant messaging, video conferencing, and productivity applications all on one platform.
Features
What you can do with a cloud UCaaS
Call control
Our cloud UCaaS optimizes call control and provides flexible routing with Sangoma phones and multiple third-party phones. Additional features include:
- Call pickup
- Call transfer, park, and intercom
- On-demand and always-on call recording
- Paging and group paging
- Ring groups
Voicemail and SMS
Enhance your voicemail and messaging functions with:
- SMS
- Voicemail-To-Email
- Voicemail Transcription
Collaboration
With a cloud UCaaS, collaboration never stops. We include everything you need to increase office productivity while keeping within your IT budget, including:
- Custom Integrations with Salesforce and Microsoft Teams
- Faxing support
- File Sharing
- Internal and external chat in meetings
- TeamHub softphone for desktop and mobile
- Unlimited meeting duration for audio and video conferencing
Departmental contact center
Upgrade your contact center with cloud communication features to improve agent productivity and increase customer satisfaction with:
- Custom Music / Message On Hold (MOH)
- Directory
- Enhanced CallerID
- Hot Desking/Hoteling
- IVR
- Monitor, whisper, and barge
- Presence
- Queue Management Switchboard
- Reporting - Cradle to Grave
- Unlimited Ring Groups
Your deployment, your way
Hybrid UCaaS
Experience the best of both worlds with Hybrid UCaaS, combining cloud remote access and local survivability for unmatched reliability in business communications.
On-premises UC
Own your own communications system with Sangoma’s On-Premises UC. Designed for small and medium sized businesses, it offers a fully-featured VoIP phone system.
