Policies & Legal

Learn about product compliance, find important documents, and stay informed.

Important Documents

End User License Agreements (EULA)

Cloud Services


Star2Star Communications, LLC

Additional Policies

NetFortris & Fonality

Effective September 15, 2022, the business voice platform will be charged $0.75 USD for each local inbound DID (aka LI number). LI business voice will soon be upgraded, providing inbound CNAM functionality. Caller Name (CNAM) is a component of Caller ID and for inbound calls will display the incoming caller ID name when available and supported by the receiving device.


Effective November 1, 2023, Sangoma’s Administrative and Regulatory Recovery Fee (“ARRF”) will be harmonized across all our cloud communication services inclusive of our UCaaS platforms, trunking, MSP services, etc. The exact change in fee and effective date will vary by service as dictated by that service’s current fees and notification periods.

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