Whitepapers

NetBorder Integration with Genesys 7.5

Learn how to integrate NetBorder's Call Analyzer, Agent Bridge and TDM SIP Gateway applications in Genesys' SIP-Server environment.

Improving the Efficiency of the Proactive Contact Center

June 19, 2009

Using Confidence-Based Technology in the Outbound Contact Center to Comply with Revised Government Policies

February 16, 2009

Introduction to NetBorder Suite for Contact Centers

Real Operations, Real Users, and Real ROI over IP Infrastructure

February 16, 2009

Running MFC/R2

Running MFC/R2 with Sangoma Wanpipe using OpenR2 (libopenr2)

December 2, 2008

Conferencing with Sangoma Wanpipe

Building a Simple, Cost-Effective Conferencing Server Using Sangoma Wanpipe and YATE (Yet Another Telephony Engine)

September 18, 2008

Sangoma Signaling and Media Gateway (SMG)

BRI (ISDN) Interface Card Brings Carrier-Grade Thinking to Your Enterprise

August 12, 2008

Open Source Telephony

The Evolving Role of Hardware as a Key Enabler of Open Source Telephony in the Business Market (White Paper).