Training Events
Need to learn more about some aspect of the industry that relates to your Sangoma hardware? Listed below are upcoming training events that are offered by our partners.
Capa Tres Training:
December 12-16, 2011 in Madrid, Spain
These Sangoma sponsored training courses are hosted locally by Capa Tres Soluciones Tecnologicas S.L. in Spain. The sessions will feature a combination of lectures and hands-on experience.
Visit http://www.capatres.com/soporte for more details.
Fri., Dec. 2 @ 2pm-3pm EST / 11am-12pm PST / 7pm-8pm GMT
As one of the few vendors that provide all three solutions for bridging VoIP and TDM gear and networks, Sangoma is in the unique position to offer an unbiased and objective analysis of each type of solution. Frederic Dickey, director of product management at Sangoma, along with a panel of experts will analyze the pros and cons of each type of solution: a standalone gateway, such as VoIP gateway appliances; internal gateway software that run co-resident on existing application platforms; or a custom developed system using a development framework, such as Asterisk ® or FreeSWITCH ® and a Sangoma TDM interface board.
What the attendees will learn:
- A clear definition of each type of solution
- Dealing with regulatory and approval issues
- The technical benefits and drawbacks of each type of solution
- Deployment and maintenance issues
Presenters:
- Frederic Dickey, Director of Product Management, Sangoma Technologies
Panelists:
Elastix Certified Technician Training to be hosted by VoIP Solutions, S.A. de C.V.
November 23–25, 2011 in Monterrey, Mexico
Cost: US$1,200 plus tax (IVA)
17% discount for 3 or more participants of the same company
15% discount if paid before October 31st
12% discount for 2 participants of the same company
For more details, please visit voipsolutions.mx or email cursoelastix@voipsolutions.mx.
>> Register Now! This hands-on certification training is open to all Sangoma Technologies Partners who wish to operate or resell Sangoma's NetBorder SS7 Media Gateway (NSG) software.
Pre-requisites:
- Knowledge of Telecom and VoIP communications concepts.
- Knowledge of computers and Linux Operating system
During this training, you will:
- Receive a general overview of Sangoma Products
- Learn or refresh your knowledge of SS7 signalling
- Learn or refresh your knowledge of VoIP concepts
- Familiarize yourself with Sangoma's Digital and Trancoding boards
- Familiarize yourself with the NetBorder SS7 Media Gateway Software
- Installation
- Operations
- Debugging and Troubleshooting
- Meet with Sangoma's key technical and support personnel
Elastix Certified Technician Training to be hosted by Neocenter S.A. de C.V.
November 9-11, 2011 in Mexico CIty, Mexico
For Elastix World 2011, Neocenter, Sangoma and Elastix are offering 100 Elastix Certification Scholarships at 50% off. Get ECT Certification by Neocenter starting on November 9-11, 2011. Space is limited.
Contact Enrique Rosales at enrique.rosales@neocenter.com for more details.
Capa Tres Training:
October 17-21, 2011 in Barcelona, Spain
These Sangoma sponsored training courses are hosted locally by Capa Tres Soluciones Tecnologicas S.L. in Spain. The sessions will feature a combination of lectures and hands-on experience.
Visit http://www.capatres.com/soporte for more details.
>> Register Now! This hands-on certification training is open to all Sangoma Technologies Partners who wish to operate or resell Sangoma's NetBorder SS7 Media Gateway (NSG) software.
Pre-requisites:
- Knowledge of Telecom and VoIP communications concepts.
- Knowledge of computers and Linux Operating system
During this training, you will:
- Receive a general overview of Sangoma Products
- Learn or refresh your knowledge of SS7 signalling
- Learn or refresh your knowledge of VoIP concepts
- Familiarize yourself with Sangoma's Digital and Trancoding boards
- Familiarize yourself with the NetBorder SS7 Media Gateway Software
- Installation
- Operations
- Debugging and Troubleshooting
- Meet with Sangoma's key technical and support personnel
Webinar Training: NetBorder SS7
Date: July 12, 2011 | 11:00 am
Location: Online
[+] show details
More details to come.
Wed., June 8 @ 2pm-3pm EST / 11am-12pm PST / 7pm-8pm BST
Ever since the first Computer Telephony Integration (CTI) platform was deployed over 20 years ago, there has been an ongoing debate regarding the “best” way to develop and deploy applications. Even today, the debate goes on with options to choose from such as Customers Premise Equipment (CPE), Hosted Solutions or placing apps in the Cloud. Developers must also consider Open Source alternatives (Asterisk/FreeSWITCH) and more traditional “C” based proprietary APIs. There is also the option to develop and deploy using an XML or Web 2.0 (Ruby, Ruby-On-Rails, Adhearson) type of environment. This webinar exams the pros and cons of many of these environments to help developers and operators choose the one that might be “right” for their particular need.
Specifically, the webinar will examine the following criteria for each environment:
- Scalability
- Reliability
- Ease-of-use and Options for Application Development
- Flexibility and Issues of Vendor Lock-in
- Deployment, Field Maintenance and Upgrade Issues
Presenters:
- Nenad Corbic, Vice President of Software Engineering, Sangoma Technologies
Panelists:
Capa Tres Training:
June 6-10, 2011 in Madrid, Spain
These Sangoma sponsored training courses are hosted locally by Capa Tres Soluciones Tecnologicas S.L. in Spain. The sessions will feature a combination of lectures and hands-on experience.
Visit http://www.capatres.com/soporte for more details.
Download webinar presentation 
Thur., May 19 @ 11am-12pm EST / 8am-9am PST / 4pm-5pm GMT
D150 Voice Transcoding – Discover the Added Deployment Versatility of Our New Transcoding Solution
The latest offering from our transcoding card family adds more deployment options for the embedded markets, where host-based processing is restricted and the small form-factor of appliances limits the addition of PCI cards.
Attendees will learn:
• Role and functions of the 3 form factors for the D150
• Cases and deployment scenarios for the D150
• Installation and configuration with Asterisk® and FreeSWITCH®
• Sangoma’s Transcoding API explained
• How to order the D150
Who should attend:
• Resellers and Integrators
• Telecom Application Developers
• Open Source and VoIP Enthusiasts
Certification ECT (Elastix Certified Technician)
The Elastix project has grown to unanticipated levels. This training program addresses the growth and need for companies to employ highly skilled engineers with knowledge of Elastix and its environment.
This training program has been developed for people new to IP telephony, Open Source engineers with experience in installation/repair of these systems, people with experience in analog systems who want to learn more about VoIP, and for people who simply want to know more about Elastix. This is a rigorous program that places students in the latest advances of VoIP technology with first-class practical training and real-life information from recognized and experienced instructors in the field.
Augusto Sepúlveda of Nextor Telecom will be instructing the Monterrey class.
Webinar Training: Ofcom Silent Calls Regulation
New Regulations can put your Contact Centre out of Compliance
Tue., May 17 @ 9am-10am EST / 6am-7am PST / 2pm-3pm BSTDownload webinar presentation
Ofcom, the UK telecoms regulator, recently issued a new set of rules on silent and abandoned outbound marketing calls. These new regulations put additional constraints on companies to operate calls within these boundaries or face penalties. Make sure you understand the new tougher regulations and what you need to do to not suffer the ramifications of being out of compliance.
In this session, attendees will learn:
- Details about the new regulations.
- The potential impact of these regulations on your operation and your business.
- Design and process analysis issues that can affect your solution.
- Details of a solution that meet the new requirements with minimal impact on your operations.
Who should attend:
- Contact Center Operations Managers
- Outbound Marketers
- Resellers and Integrators
- Telecom Application Developers
Presenters:
- Jim Casey, Head of Contact Centre Practice, Cirquent Ltd.
- Frederic Dickey, Director of Product Management, Sangoma Technologies
There will be a live Q&A session after, so make sure you submit your questions today.
Join the showcase webinar on Monday, May 16, 2011
2pm-3pm EST / 11am-12pm PST / 7pm-8pm GMT
Download webinar presentation
The winning companies will each be given an opportunity to present their applications to a worldwide audience during a Sangoma sponsored webinar.
Thank you to all of our participants! The winners of the 2010 Top Application Contest, selected from 70+ entries from around the world are:
- Commetrex Corporation – BladeWare (North America)
- Intellicom – Contact Centre UCx (EMEA)
- ezVoice Telecom – ezRecorder (Latin America)
- Krishna TeleSoft Pvt. Ltd. – Custom Call Center (APAC)
Who should attend:
- Resellers and Integrators
- Telecom Application Developers
- VoIP Enthusiasts
Don't miss the opportunity to learn more about these Applications and talk to the industry experts!
Official FreeSWITCH Training Bootcamps:
May 11-13, 2011 in Seattle, WA, USA - Register Now!
Learn the Ins & Outs of FreeSWITCH, including Hands-on Labs.
These courses are official FreeSWITCH training courses. This course will be taught by Darren Schreiber, one of the co-authors of the new FreeSWITCH book.
This training course will be a mixture of lectures and hands-on lab exercises. By the end of the third day students will have completed a number of labs that allow for the successful installation and configuration of a working soft switch that will process calls from within the classroom and from outside numbers and make various routing decisions. If time allows and interest is present, students will also compile a basic custom C module that introduces new dialplan and API commands into the FreeSWITCH system.
Webinar Training: NetBorder Express 4.0
NetBorder Express – PSTN to SIP Gateway Software
Thur, May 5 @ 2pm-3pm EST / 11am-12pm PST / 7pm-8pm GMT
View Archive Webinar
Download webinar presentation
Don't miss this opportunity to talk to the experts live at Sangoma and Interwork Technologies!
This webinar introduces NetBorder Express (NBE) 4.0, TDM-to-SIP Gateway Software. NBE V4, when loaded onto a computer and combined with Sangoma’s computer telephony boards, is a complete SIP-compliant VoIP Media Gateway solution. NBE provides a flexible and cost effective solution, eliminating the need for external gateways.
Attendees will learn:
- New features in version 4
- New licensing mode
- Cases for NetBorder Express
- How to install and configure the gateway
Who should attend:
- Resellers and Integrators
- Telecom Application Developers
- VoIP Enthusiasts
Presenters:
- Julien Nephtali, Product Manager, Sangoma Technologies
- Costa Chatjiantoniou, Business Development Manager - Voice & Unified Communications Specialist, Interwork Technologies
Capa Tres Training:
April 11-15, 2011 in Barcelona, Spain
These Sangoma sponsored training courses are hosted locally by Capa Tres Soluciones Tecnologicas S.L. in Spain. The sessions will feature a combination of lectures and hands-on experience.
Visit http://www.capatres.com/soporte for more details.
Webinar Training: NetBorder Express 4.0
NetBorder Express – PSTN to SIP Gateway Software
Tue, Mar 29 @ 11am-12pm EST / 8am-9am PST / 4pm-5pm GMT
View Archive Webinar
Download webinar presentation
This webinar introduces NetBorder Express (NBE) 4.0, TDM-to-SIP Gateway Software. NBE V4, when loaded onto a computer and combined with Sangoma’s computer telephony boards, is a complete SIP-compliant VoIP Media Gateway solution. NBE provides a flexible and cost effective solution, eliminating the need for external gateways.
Attendees will learn:
- New features in version 4
- New licensing mode
- Cases for NetBorder Express
- How to install and configure the gateway
Who should attend:
- Resellers and Integrators
- Telecom Application Developers
- VoIP Enthusiasts
Presenters:
- Julien Nephtali, Product Manager, Sangoma Technologies
- Kerry Garrison, VP of Strategic Initiatives, 888VoipStore
One lucky attendee will win the draw for an iPod nano!
Official FreeSWITCH Training Bootcamps:
March 9-11, 2011 in San Francisco, CA, USA - Register Now!
Learn the Ins & Outs of FreeSWITCH, including Hands-on Labs.
These courses are official FreeSWITCH training courses. This course will be taught by Darren Schreiber, one of the co-authors of the new FreeSWITCH book.
This training course will be a mixture of lectures and hands-on lab exercises. By the end of the third day students will have completed a number of labs that allow for the successful installation and configuration of a working soft switch that will process calls from within the classroom and from outside numbers and make various routing decisions. If time allows and interest is present, students will also compile a basic custom C module that introduces new dialplan and API commands into the FreeSWITCH system.
Official FreeSWITCH Training Bootcamps (Australia):
Date: January 17-19, 2011
Location: Australia
[+] show details
Official FreeSWITCH Training Bootcamps:
January 17-19, 2011 in Australia - Closed
Learn the Ins & Outs of FreeSWITCH, including Hands-on Labs.
These courses are official FreeSWITCH training courses. This course will be taught by Darren Schreiber, one of the co-authors of the new FreeSWITCH book.
This training course will be a mixture of lectures and hands-on lab exercises. By the end of the third day students will have completed a number of labs that allow for the successful installation and configuration of a working soft switch that will process calls from within the classroom and from outside numbers and make various routing decisions. If time allows and interest is present, students will also compile a basic custom C module that introduces new dialplan and API commands into the FreeSWITCH system.
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